PRIVACY POLICY

Last Updated: September 12, 2026

At The Paw Living, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase from thepawliving.com.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or subscribe to our communications, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Account information

  • Information you provide when contacting customer support

  • Website usage and device information

  • IP address and browser information

  • Cookies and similar technologies

We only request information that is reasonably necessary to provide our services and operate our website.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Deliver products to you

  • Provide order confirmations and shipping updates

  • Respond to customer service requests

  • Manage your account

  • Process payments

  • Improve our website, products, and services

  • Prevent fraud and unauthorized activity

  • Send marketing communications when permitted by law

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers. The Paw Living does not intentionally store complete payment card information on its own servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your shopping experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Information Sharing

We do not sell your personal information for money.

We may share information with trusted service providers when necessary to operate our business, including providers involved in:

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Website hosting

  • Analytics

  • Customer support

  • Email communications

  • Fraud prevention

  • Marketing and advertising

These providers may only receive information reasonably necessary to perform their services.

We may also disclose information when required by law, legal process, or to protect the rights, property, safety, or security of The Paw Living, our customers, or others.

6. Third-Party Services

Our website may contain links to or integrations with third-party websites and services. These third parties have their own privacy policies, and The Paw Living is not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Your Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Opt out of certain marketing communications

  • Request information about how your data is used

You can unsubscribe from marketing emails by using the unsubscribe link included in the email.

To request assistance with your personal information, contact us using the information below.

9. Children’s Privacy

Our website is intended for adults and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

The Paw Living
35 A Smithfield Blvd 311
Plattsburgh, NY 12901, USA

Phone: 518-572-4489
Email: support@thepawliving.com
Website: https://thepawliving.com

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